We offer mobile health apps and 1-way or 2-way text messaging solutions. These help lower costs, improve patient outcomes and increase patient health. Health applications range from reminding people with appointments and drug usage to helping them maintain a healthy lifestyle. Moreover, emerging health solutions target chronic conditions like diabetes and offer preventive care alerts, telemedicine, patient data capture and electronic records.
Combined with our understanding of local regulatory requirements and workflow processes, our solutions build upon our core strengths in mobility, compliance, strategy, and system integration. Moreover we offer a modular approach, allowing you to rapidly build an integrated healthcare solution. Lastly, all solutions are built on a highly secure infrastructure designed to comply with the HIPAA Security and CFR part 11 requirements.
mComply
Our mComply is a comprehensive, modular mobile health solution. Application modules improve workflow, automate tasks and deliver compliance and adherence. The solution is available using a secure text messaging platform, mobile app, or web app. As text messaging is available on ALL mobile phones, this is the preferred platform of choice for many of our health clients.
Study Participants
Mobile Phone
mComply Solution
Validated, 21 CFR part 11
Clinical Trial Study Team
Web Portal
Study Participants
Mobile Phone
mComply Solution
Validated, 21 CFR part 11
Clinical Trial Study Team
Web Portal
Tailored Application Modules
mComply is configured and tailored to fit any requirement. This is performed by combining our Application Modules in any fashion and customising each module’s logic as necessary.
Automate the patient / participant recruiting process by pre-screening individuals through interactive questions and answers via the mobile phone, and directing pre-qualified patients to the appropriate research sites.
This module promotes study awareness with prospective participants. It can provide a description of the Study, describe how a Study works and can determine the eligibility of a participant. Moreover if a participant fits a trial’s requirements, the module can direct the patient to the nearest study site based on the participant’s current GPS location.
Simply add a mobile call-to-action to your existing advertising:
Potential participants can download a study-sponsored mobile app via QR codes or links shown on existing online or offline advertising, including social networking sites, email, posters and leaflets. With feature or basic phones, patients can respond to an ad by texting a keyword to a mobile number (or short code), for example “Text DIABETES to 46786”.
The participants will answer a series of pre-defined questions to determine their eligibility to participate in the trial. Engage participants using text messaging or provide a link in the text message, directing them to an online survey.
- If they qualify, the participant’s information is passed on to the appropriate research sites for follow-up.
Our recruitment increases response rates by up to 30%, and pre-screening ensures that you only follow up with qualified participants.
Our registration module enrols participants to use the health application. Prior to registration, participants need to sign a consent form to use the health application. This informed consent consists of system benefits, participant’s role, opt-in / opt-out capabilities, costs and privacy.
Study coordinators can easily enrol participants via a secure web portal or participants can enrol directly by sending a registration text.
Automate the submission of diary entries through the mobile phone. This module allows you to collect diary entries, perform wellness checks, conduct surveys and help you with any data collection.
- Data Collection. Use as the primary patient reported outcome (PRO) tool, or as a compliment to existing diaries to collect key information that you would like to analyze and view in real-time.
Guide participants through a question and answer workflow to maximise efficiency and data quality. Questions can be configured to trigger alerts or to create new events based on a participant’s response.
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Data Quality. Ensure realtime data validation with structure data input fields. Time-stamped data assures analysts that all responses were recorded at the appropriate time, rather than after the fact (referred to by the FDA as the Parking Lot Syndrome).
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Data Variety. Utilize smartphone functionality like the camera to take photos as part of a diary submission.
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Data Management. Simplify data management for sites and sponsor from the automatic capture of patient recorded outcomes.
Reminders are based on pre-defined logic and tailored to your needs
Send timely and effective appointment, medication and diary entry reminders via text message or mobile app notifications. Motivate and remind participants to adhere to study protocols after receiving timely inspirational and informative messages. Our reminder system is based on pre-defined logic and tailored to any organisational need. Thus reminders can be customised according to specific times, regular or irregular time frames, individual schedules and include exceptions.
- Medication Adherence. Remind patients to take or apply medication and/or provide instructions on how to take or apply treatment medication.
- Appointment & Visit Preparation Reminders. Schedule visits on our web interface and have reminders sent on when to attend, how to prepare, what to bring, how to confirm and/or how to reschedule.
- Diary Entry Reminders. Remind patients to make diary entries.
- Motivational Messages. Send inspirational and informative messages to motivate patients and remind them of the importance of adhering to study protocols.
Intervene when escalations are triggered
Sites can be alerted when there are protocol violations or health concerns. Escalations are logged as they arise and are flagged until they are addressed. They are raised with the site or study coordinators via text message or email. For example, if a diary entry was not received after a pre-determined number of sent reminders or timeframe, an escalation can be raised to site coordinators to visit the web portal. Users can review the escalation details and intervene according to agreed protocol.
User-level permissions define who can do what
This module allows users to filter and sort records. User-based permissions are in place to view, add, edit and delete submissions and participants’ profiles. Moreover, sites and team members are managed in this module.
An audit trail is maintained as users add, edit and delete data.
Dose Compliance by Site
Dose Compliance by Participant
Standard reports including visuals and dashboards are tailored to your organization’s requirements. Insights into study performance can be provided across various levels including participant, site and geography. Changes in data trends can trigger notifications to be sent for people to follow up.
The Study Team can review, analyze and extract all participant data via the web portal.
mobileHealthWorks
Synegys has a global division leading mobile health initiatives. mobileHealthWorks helps healthcare organisations and professionals to improve, innovate and transform how the healthcare industry works.