digital customer preferences Archives - Custom mobile apps and text messaging

Enterprise Field Mobility, Salesforce Automation, mHealth Applications, Digital Journey Solutions

Digital Customer Journey

Posted on May 30, 2019June 19, 2019 by William Eng

A digital customer journey solution offers superior customer experience, increases employee productivity, eliminates service inefficiencies and strengthens your brand. We help you realise digital’s potential through web, mobile and cloud technologies to drive digital marketing efforts. All of our digital transformation services are underpinned by: digital strategy that is customer journey driven and incorporates digital […]

Digital Customer Journey Mapping: Improving the Customer Experience

Posted on May 22, 2019June 19, 2019 by William Eng

The Digital Opportunity The digital era has brought a completely new outlook on how we interpret customers’ requirements and deliver excellent experiences. It all starts with creating what we call the customer journey map. This map is the complete sum of experiences that customers go through when interacting with your company and brand. Each specific interaction is […]

Marketing Across Generations – Digital Customer Preferences

Posted on March 22, 2019June 7, 2019 by William Eng

Consumers are Digital First – Brands Need to Follow Digital, through a number of technology touchpoints is redefining how different generations interact with Brands. Consider that of a global population of 7.68 billion people, there are 5.11 billion unique mobile users, 4.39 billion internet users and 3.48 billion active social media users! In 2018, there […]

Tag: digital customer preferences

Custom Text Messaging, Mobile Apps, Web and Digital Solutions: Data Collection | Compliance | Workflow

Enterprise Field Mobility, Salesforce Automation, mHealth Applications, Digital Journey Solutions

Digital Customer Journey