Understand why compliance is an important determinant of clinical trials and how it can be improved through effective participant engagement. In our u
Delivering Against your Customer Journey Map – Implementing Customer Touchpoints
Posted on by William Eng
Customer journeys are a powerful tool for businesses to focus on customer centricity. However, many businesses fail in execution. Researchers found th
Digital Customer Journey Mapping: Improving the Customer Experience
Posted on by William Eng
The Digital Opportunity
The digital era has brought a completely new outlook on how we interpret customers’ requirements and deliver excellent exp
The Financial Cost of Medication Nonadherence and its Impact on Study Compliance
Posted on by William Eng
Over twenty years ago, Dr. John Urquhart published a paper titled, “Patient Non-Compliance with Drug Regimens: Measurement, Clinical Correlates, Eco
Mobile Workforce Management
Posted on by William Eng
Our mobile workforce management solution improves and/or automates end-to-end processes across a number of industries having an element of field activ
Mobile Health
Posted on by William Eng
We offer mobile health apps and 1-way or 2-way text messaging solutions. These help lower costs, improve patient outcomes and increase patient health
SMS vs. Mobile Apps: A Guide to What your Business Should Use
Posted on by William Eng
With the growing popularity of smartphones and the use of mobile apps, are text messaging solutions taking a backseat in the world of mobility solutio